Shiftmate
Call center staffing needs calculator
Calculate hourly call center staffing needs and open coverage intervals by call volume, AHT, occupancy and shrinkage.
problem
Calculate hourly call center staffing needs and open coverage intervals by call volume, AHT, occupancy and shrinkage.
For whom?
Cafe, restaurant, market, store and small business teams with shifts.
Next step
Try the free tool, download the Excel template or start a Shiftmate pilot account.