Shiftmate
How to use rush hour forecast in shift planning?
A guide to more accurate shift planning based on peak hours using sales, customer traffic and past experience.
If the shift plan does not take into account the past density, the team will be idle at some hours and cannot make it at other times. Rush hour forecast improves the quality of the plan.
Compare previous weeks
Customer traffic on the same day and time is a good starting data for next week's team needs.
Take note of impacts such as activity and weather
Some congestion results from calendar events. Taking notes improves the quality of predictions.
Add roles by intensity
Just adding people is not enough; It should be determined whether support is required at the cash register, in the service or in the kitchen.
Summary
Rush hour forecasting transforms shift planning from intuition into a manageable workforce decision.